2026 Torch Awards | Customer Service Award
Nominate the Employee Who Makes
Your Business Look Great
Winners are recognized in person at the BBB Torch Awards for Ethics on Thursday, October 15, at the Gateway Building in Peoria.
Open to BBB Accredited Businesses in Central Illinois. Nominations close Thursday, October 1, 2026.
Ready to Give Your Employee the
Recognition They've Earned?
Takes less than 5 minutes. Tell us who they are and why they stand out.
The Standard You Hold
Your Team To
Every business has someone like this. The one who arrives early, stays late, and sets a baseline of excellence that lifts everyone around them.
They don't do it for the recognition. They do it because they care deeply about the work, the customers, and the integrity of your operation.
The BBB Torch Awards were created to shine a light on exactly these individuals. It's more than an award, it's a testament to the trust they've built.
Recognition That Goes
Beyond Your Walls
Recognized by BBB
Earn the prestigious Torch Award badge to display on your physical storefront, website, and marketing materials signaling deep trust to your customers.
Honored at Event
Celebrate your team's commitment to ethics at The Big Blue Bash. Network with fellow industry leaders and gain community-wide exposure.
Winner Announced Live
Experience the thrill of a live public spotlight as the winners are revealed, cementing your reputation as a pillar of the Central Illinois community.
What Happens Next
Once you submit, your nomination goes straight to BBB of Central Illinois for review. We'll follow up with next steps and event details as the 2026 Torch Awards get closer.
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